Contact us
Our location and hours.
Our doctors operate by appointment only, so we always recommend you call ahead before attending the practice as the hours above may vary at short notice.
Phone
0478 957 310Please use this number for bookings or all other enquiries. Voicemails will be responded to within 48 hours.
Do not send text messages to this number, this is for phone calls only.
In an emergency please dial 000.
Hours
Closed Wednesdays.
Book online for latest availability via our website
Directions
Frequently asked questions
There may be other fees that apply to particular types of consultations, for example consultations related to skin procedures. Please ask our team for more information.
Contact usYes, we open up rapid access clinic spots from 8am, from the evening beforehand.
We offer home visits in urgent cases, for regular patients who are unable to attend the surgery. Fees start at $240.00 for locations within our postcode, and will be higher for further travel distance.
Yes – we are a strong believer that it’s never just a script. But if it truly is just a script, and not a complicated one at that, we offer a repeat script or referral service without a consultation for our regular patients. For scripts and referrals without an appointment, we charge a private fee with no Medicare rebate, and this is at the doctor’s discretion.
Patients that do not attend an appointment without providing 24 hours notice of cancellation will still be charged a standard consultation fee (no medicare rebate applicable). For rapid access clinic appointments, the cancellation window is reduced to 2 hours so that your spot can be given to other patients in need.
Further appointments will not be able to be made until this fee is paid.
Medicare Australia is your government funded insurance policy for some forms of healthcare. This is not meant to be payment for your doctor, rather a subsidy for patients towards the cost of their care.
In order to claim a rebate, we require you to bring your Medicare card to your appointment so we can verify your details to process a rebate.
This enables us to process an on the spot rebate to your account via our software.
You can also submit your own claim online or via your Medicare app.
No, we are not currently setup as a vaccination provider. We encourage you to seek out vaccination via other primary care providers.
Yes we do. However, you are only eligible for a Medicare rebate if you have been seen at Rose Healthcare in person within the previous 12 months. Without this condition it will be a private fee with no rebate.
Yes, but to ensure adequate protection for other patients and our staff, we ask that you notify us beforehand to facilitate appropriate PPE use and cleaning between patients.