Contact us
Our location and hours.
Our doctors operate by appointment only, so we always recommend you call ahead before attending the practice.
Phone
02 9158 8535Please use this number for appointment bookings or other enquiries.
Voicemails will be responded to within business hours, or within 2 working days if we are closed.
In an emergency please dial 000 or attend your closest emergency department.
Regular patients please enquire about our on call out of hours service.
Fax
Hours
Open 9AM-12PM weekends.
Closed Mondays.
Directions
Frequently asked questions
There may be other fees that apply to particular types of consultations, for example consultations related to skin procedures. Please ask our team for more information.
Contact usPlease phone reception if you require early or late appointments. We will do our best to facilitate these, and regularly open up clinics on weekends and evenings to assist our patients who cannot attend during work hours.
We offer home visits for regular patients who are unable to attend our clinic. Please call reception to discuss booking a home visit and associated fees.
An alternate option is booking a telehealth consultation, which can be done via the phone or video.
Yes – we are a strong believer that it’s never just a script. But if it truly is just a script, we offer a repeat script or referral service without a consultation for our regular patients. For this service we charge a private fee with no Medicare rebate.
Patients that do not attend an appointment without providing 24 hours notice of cancellation will still be charged a standard consultation fee.
Further appointments will not be able to be made until this fee is paid.
Medicare Australia is your government funded insurance policy for some forms of healthcare. This is not meant to be payment for your doctor, rather a subsidy for patients towards the cost of their care.
In order to claim a rebate, we require you to bring your Medicare card to your appointment so we can verify your details. This enables us to process an on the spot rebate to your account via our software.
You can also submit your own claim online or via your Medicare app.
No, we are not currently setup as a vaccination provider. We encourage you to seek out vaccination via other primary care providers.
Yes we do. However, you are only eligible for a Medicare rebate if you have been seen at Rose Healthcare in person within the previous 12 months. Without this condition it will be a private fee with no rebate.
Yes, but to ensure adequate protection for other patients and our staff, we ask that you notify us beforehand to facilitate appropriate PPE use and cleaning between patients.